Shipping Policy

Last updated: October 3, 2026

At LORANOOR, we aim to process and deliver your orders as quickly and efficiently as possible. We work with trusted fulfillment and shipping partners to deliver your order to the address provided during checkout.

Processing Time

Orders are typically processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.

During periods of high order volume, promotions, holidays or other unforeseen circumstances, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.

Shipping Time

Delivery times depend on your delivery destination, shipping method and the carrier handling your order.

The estimated delivery timeframe, where available, will be shown during checkout or communicated after your order has been shipped.

Please note that delivery times are estimates and not guaranteed delivery dates.

International shipments may take longer due to customs processing or other circumstances outside our reasonable control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on your delivery destination, selected shipping method and order details.

Any applicable taxes, duties or import charges will be handled in accordance with applicable law.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Tracking information may take some time to become active after the shipment has been handed to the carrier.

If your tracking information has not updated immediately, please allow some additional time for the carrier's system to register the shipment.

Delivery Delays

While we do our best to ensure your order arrives on time, delivery may occasionally be delayed due to circumstances outside our reasonable control, including:

• Carrier delays;
• Customs processing;
• Severe weather;
• Public holidays;
• Strikes or transportation disruptions;
• Incorrect or incomplete delivery information; or
• Other unforeseen circumstances.

If your order appears to be significantly delayed, please contact us at info@loranoor.com and we will do our best to assist you.

Nothing in this Shipping Policy limits any mandatory consumer rights that apply to you under applicable law.

Incorrect Shipping Information

Please carefully check your shipping information before completing your order.

If you notice that your address is incorrect, contact us as soon as possible at info@loranoor.com.

We will do our best to assist you, but once an order has been processed or shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to have been lost, damaged or delivered incorrectly, please contact us at info@loranoor.com with your order number and relevant details.

We will review the situation and, where appropriate, work with the shipping carrier or fulfillment partner to resolve the issue.

Your statutory consumer rights remain unaffected.

Questions About Your Order?

If you have any questions about shipping or your order, please contact our customer support team:

LORANOOR
📧 info@loranoor.com

We are happy to help.